Jolex Freight Services Privacy Policy
Last Updated: 1st December 2023
At Jolex Freight Services, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us.
1. Information We Collect
1.1 Personal Information
We may collect personal information, including but not limited to:
- Name
- Contact Information (Email Address, Phone Number)
- Company Name
- Shipping Details (Origin and Destination Addresses)
- Shipment Details (Type of Cargo, Weight, Dimensions)
1.2 Non-Personal Information
We may also collect non-personal information, such as:
- Browser Information
- IP Address
- Device Information
- Cookies and Similar Technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our services
- Processing and fulfilling requests for quotes or services
- Communicating with you regarding your shipments or inquiries
- Sending relevant updates, newsletters, or promotional materials (with your consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share information with trusted partners or service providers who assist us in conducting our business, as long as they agree to keep this information confidential.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, restricted access, and regular security assessments.
5. Your Choices
You have the right to:
- Review and update your personal information
- Opt-out of receiving promotional communications
- Request the deletion of your personal information
To exercise these rights, please contact us using the information provided in Section 7.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: operations@jolexfreightservices.com
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be reflected with the “Last Updated” date at the beginning of the policy.
